Digital Production Coordinator
A highly successful, global educational learning company is looking to recruit a proactive and organised Digital Production Coordinator to join their Production team. This role will focus on the project management of digital solutions and eBook Production across Higher Education, ELT and Custom publishing. This role will report to the Digital Production Manager, but will also work closely with other internal departments, including Editorial, Marketing/Sales etc.
Key responsibilities include:
- Project management of digital product, including project planning, creating and tracking schedules, managing costs, leading project team communications, management and triage of product reviews and QA.
- Data management and reporting, using internal business systems.
- Manage internal and external stakeholder and vendor relationships.
- Work with the team on continuous review of workflow, and drafting process documentation.
- Proactively identify risks to product quality and delivery of digital production work and troubleshoot as necessary.
- Investigate customer queries from Customer Services and Marketing and source solutions.
- Set up of ISBNs for digital product, and if necessary troubleshoot and support maintenance of metadata in core data systems.
- Manage production of eBooks and companion websites.
The successful person will be educated to degree level or equivalent and possess sound project management and organisation skills. You will have the ability to work flexibly; successfully manage and correctly prioritize multiple projects and tasks within budget and schedule. The candidate coming to this role should be self-motivated, self-aware, and endlessly curious, with strong problem-solving skills, advanced computer skills (specifically knowledge of MS Excel, Adobe Acrobat). You will be a clear communicator, able to quickly learn how your role fits into the production/publishing lifecycle, and have an aptitude for pulling together information, and collaborating across functions. Experience of working within the publishing industry, particularly in a print or digital production role would be useful, but not essential.
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